Email Address: sales@bridalgown.net Web Address: http://www.bridalgown.net Mail Address: 1170 Ridge Road, Suite 149 Webster, New York 14580-9101 Phone Number: (315) 524-4526 Fax Number: (315) 836-4503 Please be sure to visit our POLICIES/FAQ page where most of your questions will be answered. If you do not find an answer to your question, please feel free to contact us. We are happy to assist! You can reach us 24/7 via email. Emails are generally answered the next day, except on weekends and holidays. Please email us for fastest service. If you do not receive a reply from us for an unusually long time it is very likely we have not received your email or our reply may have gone to your junk mail. Also be sure to indicate a specific email subject to reduce the possibility of your email going to our junk mail folder. Emails with no subject or a subject line such as "Hi" are often flagged as spam and go to junk mail. We answer all emails so, if you are not finding our reply, please be sure to check your junk mail, add us to your address book, try emailing us from an alternate email address or leave us a phone message so we know you are having difficulty reaching us. International buyers will receive all replies via email. We do not make international calls so we can keep our prices low and pass the savings to you. Thank you for your understanding!